Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A context menu will appear. It offers in-depth information about all the operations that you can perform on the given page. Each context menu shows up on the same page so that you can quickly return to your work.
Video Tutorials
We have a wide assortment of educational videos demonstrating how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the solution you are looking for, take a look at our extensive Frequently Asked Questions section, which contains questions asked by actual users and offers real solutions. We periodically update our FAQ database with new questions & answers in order to encompass all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the solution you are looking for in the FAQ database either, you can touch base with our excellent team of customer support engineers available 24x7x365 and ready to assist you with any question. Each trouble ticket you send will be responded to within 60 minutes (the average ticket response time being about 20 minutes), so you will not have to wait a long time to receive an answer to your question.